ACCESS TO CARE SURGERY REP
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- Middleburg Heights, OH
- Sw General Medical Group Inc
- FULL-TIME , Days , 7:00AM-3:30PM; 8:00AM-4:30PM; 8:30AM-5:00PM Varied
- Clerical/Administrative Support
- Req #: 14018
Summary
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POSITION INFORMATION
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Hours:7:00AM-3:30PM; 8:00AM-4:30PM; 8:30AM-5:00PM Varied
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The Access to Care Surgery Representative provides exceptional customer service to customers who are calling to schedule, cancel and confirm surgeries across the Southwest General Medical Group offices in a fast paced call center environment. The position is heavily oriented towards public contact in term of telephone interactions with patients, family member, providers and other SGMG staff. Confidentiality must be maintained at all times.
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The Access to Care rep position provides exceptional customer service to customers who are calling to schedule, cancel and confirm appointments across the Southwest General Medical Group offices in a fast-paced call center environment.
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MINIMUM QUALIFICATIONS
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Education:
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High School diploma, medical terminology
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Required length and type of experience:-
Two (2) years of surgery and/or procedure scheduling in an outpatient physician office. Medical terminology required. Basic knowledge of third party payer and managed care insurance requirements. Basic competence in Microsoft word and excel, and typing at a minimum of 35 wpm. Passport accuracy is required
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Required licensure, certification or registry:-
N/A
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