SERVICE DESK ASSOCIATE

Summary

• Hours:
  • PRN, Varied days. Occasional weekend coverage needed.
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• Position summary:
  • The service desk associate is responsible for the executing the daily operation of the service desk. Duties are to include, but are not limited to member and guest check-in, point of sale functions, information dissemination, answering incoming phone calls, assisting with membership inquiries and reservations for classes and facilities.

• Education:
  • This position requires a high school diploma or GED equivalent.
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  Required length and type of experience:
  • This position requires previous experience in a customer service position. Typing, scheduling, retail sales, phone, office equipment knowledge, computer experience and public relations skills are recommended.
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  Required licensure, certification or registry:
  • CPR certification is preferred