LEAD SERVICE DESK ASSOCIATE
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- Middleburg Heights, OH
- Southwest General Health Ctr
- Lifeworks Fitness Center
- PART-TIME , Days, Evenings, Nights , Varied weekdays
- Lifeworks Fitness Center
- Req #: 170567
Summary
LifeWorks of Southwest General is a state of the art health and fitness center owned and operated by Southwest General Health Center. Fitness assessments, personal training, group classes, and aquatic exercise in their junior size Olympic 6-lane lap pool or their warm water therapy pool are just some of the things they offer.
Why work at SWGHC? In addition to the outstanding culture, we offer great benefits, free parking and are close to the turnpike and I71. Come join our team! #loveajobthatlovesyouback
Lead Service Desk Associate
POSITION SUMMARY:
This Position is responsible for executing daily operations of the service desk, assisting the coordinator with staffing, and assist the service desk staff in daily duties. This person will acts as the liaison between the service desk staff and the Coordinator. Associate on Duty rotation/shift required, including weekend rotation.
MINIMUM QUALIFICATIONS:
Education:
This position requires a High School diploma/GED equivalent.
Required length of experience:
Minimum 1 year experience in working at the LifeWorks service desk or similar position.
Must have experience of 1 year or more in customer service.
A strong knowledge of computer systems and office equipment is required.The person must also possess excellent communication, customer service and organizational skills.
Required licensure, certification, and/or registry:
CPR certification is required within first six (6) months of employment.
