MEMBER SERVICES ADVISOR

Summary

LifeWorks of Southwest General is a state of the art health and fitness center owned and operated by Southwest General Health Center. Fitness assessments, personal training, group classes, and aquatic exercise in their junior size Olympic 6-lane lap pool or their warm water therapy pool are just some of the things they offer. 

Why work at SWGHC? In addition to the outstanding culture, we offer great benefits, free parking and are close to the turnpike and I71. Come join our team! #loveajobthatlovesyouback

MEMBER SERVICES ADVISOR
 

HOURS:
Half-time, 40 hours BIWEEKLY. Benefit eligible. 8:00AM-12:00PM Monday through Thursday, and Saturdays 9:00AM-1:00PM

POSITION SUMMARY:
This Member Services Advisor is responsible for assisting new and existing members. Duties include signing up new members, providing facility tours, handle prospect inquiries, and administrative duties, as well as work with team to achieve the monthly sales goal.  This position will handle existing member services such as member inquiries, leave of absences (freezes) and/or cancels.   This position will also work as 2nd service desk staff member during peak hours.  It is an integral part of the associate on duty rotation.

MINIMUM QUALIFICATIONS:

Education:
High school diploma or GED required.
Bachelor’s degree preferred.

Required length of experience:
A minimum of two (2) years of experience in customer service required, preferably in a fitness setting.
Computer skills including Microsoft products are essential to success in this role.
The ideal candidate will be able to multi-task and thrive in a fast-paced, productive environment.
Effective communication skills required.

Required licensure, certification, and/or registry:
CPR required within 6 months of hire.